Privacy Policy

This Privacy Policy explains how Tribecad™ handles customer information when visitors browse our website, place an order, contact our support team, or use store features.

We may collect information such as customer name, email address, shipping address, billing details, phone number, order history, product inquiries, support messages, device information, browser type, IP address, and basic website activity.

This information may be used to process orders, arrange delivery, respond to customer questions, review return requests, send order updates, improve website performance, support store security, and prevent misuse of our services.

Tribecad™ does not sell customer personal information. We may share necessary information with service providers that help operate the store, such as shipping carriers, payment service providers, website hosting providers, order management systems, fraud-prevention tools, analytics tools, and customer support platforms. These providers receive only the information needed to perform their services.

Our website may use cookies or similar technologies to support shopping cart functions, remember basic preferences, review website traffic, and improve browsing performance. Customers may manage cookies through browser settings, but some store features may not work properly if cookies are disabled.

We use reasonable safeguards to help protect customer information. However, no website, digital storage system, or online transmission method can be guaranteed to be completely free from risk.

Customers may contact us to request access, correction, or deletion of certain personal information, subject to legal, security, fraud-prevention, and order-processing requirements.

For privacy-related questions, please contact service@tribecad.com.